Why we collect personal information: Why do we collect your personal information? Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
What information we collect: There are a number of situations in which your personal information may help us give you better service. For example, we may ask for your personal information when you’re discussing a service issue on the phone with an associate, participating in an online survey, or purchasing a product. At such times, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the Diplomat Club products you own, such as their serial numbers, and date of purchase; and information relating to a support or service issue. The Diplomat Club website allows you to create an ” Diplomat Club ” based on your personal information. This convenient service saves you time and allows for easier use of our web services. Here’s how it works: You create a personal profile – providing your name, phone number, email address, and in some cases your mailing address or a credit card number – and choose a password and password hint (such as the month and day of your birth) for security. The system saves your information and assigns you a personal Diplomat Club ID – in many cases simply your email address, because it’s unique and easy to remember. The next time you order from the Diplomat Club, all you need to do is enter your Diplomat Club ID and password; the system looks up the information it needs to assist you. In addition, if you update the information associated with your Diplomat Club ID it will be available for all your transactions with Diplomat Club globally. Diplomat Club also enables you to send send gift certificates and products, to family members, friends or colleagues. To fulfill your request, Diplomat Club may require personal information about the person to whom you are sending the product or service such as their name, physical address, email address, etc. The personal information you provide about that person is used only for the purpose for which it is collected. Diplomat Club will not use the information collected to market directly to that person. If you use a bulletin board or chat room on Diplomat Club website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Diplomat Club is not responsible for the personally identifiable information you choose to submit in these forums.
How we protect your personal information: Diplomat Club takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The Diplomat Club Online uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the Diplomat Club Online you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Integrity of your personal information: Diplomat Club has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at Diplomat Club And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us at the email address below.
Our companywide commitment to your privacy: As we said, Diplomat Club takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines Diplomat Club employees and strictly enforce privacy safeguards within the company. In addition, Diplomat Club supports industry initiatives to preserve privacy rights on the Internet and in all aspects of electronic commerce. And we do not knowingly solicit personal information from minors or send them requests for personal information Diplomat Club website has links to the sites of other companies. Diplomat Club is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.